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Club News

Matchday Guide: Hartlepool United

13 August 2021

Club News

Matchday Guide: Hartlepool United

13 August 2021

In order to ensure your visit to Holker Street is as enjoyable and comfortable as possible, we’ve pulled together all the key information in one place.

If you have any further questions, then you can also contact the Club on 01229 666 010 or by emailing

COVID-19 Advice
The Club is repeating its request for supporters attending Saturday’s game to exercise respect and consideration for those around them.

We are recommending that you continue to follow advice on COVID-19 protocols where possible to ensure we can offer as safe and welcoming an environment for all fans as possible.

Click here now to read our updated Fans’ Code of Conduct for 2021/22.

Tickets for Saturday’s game against Hartlepool United are on sale now online and from Main Reception at Holker Street and fans can make a saving by buying in advance.

Home fans will also be able to buy tickets on the day of the game (by card payment only) from the Main Reception and the Ticket Booth in the Fan Zone from 12noon, but these will be at the slightly higher price.

To avoid matchday queuing and save money, fans are strongly advised to buy in advance online, where you can either print your e-ticket or simply show the ticket on your smartphone at the turnstiles.

Tickets will remain available online (and at the lower price) until 12noon on matchday.

Click here now to buy your tickets for Saturday’s game online.

Hartlepool United have completed sold out their allocation and there will be no further tickets made available so visiting fans who do not have a ticket are urged not to travel.

Access To The Fan Zone
Fans who would like to visit the Fan Zone prior to kick-off are advised to make their way directly to it rather than go through the turnstiles as you will not be able to access it from inside the stadium.

We are continuing to look at ways of reducing queueing but one of the main issues is staffing – if you are interested in some part-time work then please get in touch on

Holker Street is a no smoking stadium. Smoking, including vaping, is not permitted in any area of the ground.


Parking Map.png

As per the map, the parking in blue is available for both home and away supporters. 300 spaces at Liberata are free (Sat Nav: LA14 2UG), as is any street parking on Phoenix Road.

The smaller car park beside the Soccer Bar costs £4 – away fans are welcome.

The restricted parking is for players, officials, staff and disabled supporters or those with mobility issues/blue badges. Please mail with regards to disabled access and parking in those areas.

Reporting Issues
We have a dedicated team to support our younger and more vulnerable fans. You will see signs around the ground informing supporters of where and how to report any concerns they may have.

Fans can contact us via email on, use the Reporting Concerns link in our Safeguarding Section of the Official Website (click here) or by telephone on 01229 666 010 during normal office hours.

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