The Club has offered an apology and promised to review its matchday procedures after feedback from supporters following Saturday’s game against Carlisle United.
It was drawn to our attention that certain aspects of our safety and stewarding operation did not meet the standards we require nor that our fans should expect, and this will be rectified for future games.
“We’re keen to work with supporters to ensure that they enjoy their visits to The Dunes Hotel Stadium,” explained General Manager, Alisha Henry.
“We will accept the praise when we get things right and we have to hold our hands up when we get things wrong, so we’ll review the issues on Saturday and make sure they are put right for the next game.”
The Club’s Dedicated Football Officer, Rickie Wallbank added: “Everyone behind the scenes works extremely hard to ensure that all supporters can enjoy every game.
“There were concerns and observations raised with me by fans, and we all take this feedback very seriously because we are committed to making The Dunes Hotel Stadium the best environment it can be for everyone.
“It’s really disappointing that some of those who were employed to help us on Saturday have fallen short of the standards we’ve all come to expect so I welcome the Club’s review and will work alongside them to help implement the changes required moving forward.”